Pristine Clean Club
Last Updated: April 8, 2026
Thank you for shopping with Pristine Clean Club. Below you’ll find details about order processing, shipping timelines, and delivery expectations.
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
Orders placed after 12:00 PM EST may begin processing the next business day.
You will receive a confirmation email after placing your order and a second email with tracking information once your order ships.
Shipping rates are calculated at checkout based on your location and selected delivery method.
Estimated delivery times within the United States:
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–3 business days
Delivery times are estimates and not guaranteed.
We currently ship within the United States.
At this time, we do not offer international shipping unless otherwise stated.
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
We are not responsible for carrier delays caused by:
Weather
High shipping volumes
Incorrect shipping addresses provided at checkout
Events outside our control
If your package appears delayed, please contact the carrier first using your tracking number. If further assistance is needed, email support@pristinecleanclub.com.
Pristine Clean Club is not responsible for lost or stolen packages confirmed delivered by the carrier.
If your tracking shows delivered but you did not receive your package, please:
Check with household members or neighbors
Contact the carrier
Email us at support@pristinecleanclub.com
We review these situations on a case-by-case basis.
Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to address error, additional shipping fees may apply.
If your order arrives damaged, please email support@pristinecleanclub.com within 7 days of delivery and include:
Your order number
Photos of the damaged product and packaging
We will work quickly to resolve the issue.
If you have questions about your shipment, contact:
support@pristinecleanclub.com
Pristine Clean Club