Terms of Service
Pristine Clean Club
Last Updated: February 24, 2026
Welcome to Pristine Clean Club. These Terms of Service (“Terms”) govern your use of our website, products, and services available at www.pristinecleanclub.com (the “Site”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Overview
This Site is operated by Pristine Clean Club, a brand of ChitoBrands LLC, a Delaware limited liability company.
Throughout the Site, the terms “we,” “us,” and “our” refer to Pristine Clean Club.
We reserve the right to update or modify these Terms at any time. Continued use of the Site following any changes constitutes acceptance of those changes.
2. Online Store Terms
By using this Site, you represent that:
- You are at least 18 years old or the age of majority in your jurisdiction
- You will not use our products for any unlawful purpose
- You will not violate any applicable laws in your jurisdiction
You may not transmit any viruses, malware, or destructive code.
3. Products & Performance Disclaimer
We make every effort to describe our products accurately.
However:
- Product performance may vary based on fabric type, water quality, machine type, usage habits, and environmental factors.
- Statements regarding freshness, odor reduction, or fabric care are based on product design and internal evaluation, but individual results may vary.
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
- We do not make antimicrobial, sanitizing, or disinfecting claims unless explicitly stated.
Always follow label instructions carefully.
If you have sensitive skin, allergies, or medical concerns, consult a healthcare professional before use.
4. Pricing & Payment
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to:
- Modify pricing at any time
- Correct pricing errors
- Refuse or cancel orders
If we cancel your order after payment is processed, you will receive a full refund.
We use secure third-party payment processors. We do not store full credit card information.
5. Shipping & Delivery
Shipping timelines are estimates and are not guaranteed.
We are not responsible for:
- Delays caused by carriers
- Incorrect addresses provided by customers
- Lost or stolen packages confirmed delivered by the carrier
Risk of loss transfers to you upon confirmed delivery.
6. Returns & Refunds
Returns are governed by our Refund Policy, which is incorporated into these Terms by reference.
Please review our Refund Policy for full details.
7. Subscriptions
If you enroll in a subscription:
- You authorize recurring charges according to the selected frequency
- You may modify, skip, or cancel before your next billing date
- Processed subscription orders may not be refundable unless covered under our Satisfaction Guarantee
We reserve the right to modify subscription pricing with reasonable notice.
8. Intellectual Property
All content on this Site — including text, graphics, logos, images, product names, branding elements, and design — is the property of Pristine Clean Club or its licensors and is protected by intellectual property laws.
You may not:
- Copy
- Reproduce
- Distribute
- Modify
- Use for commercial purposes
without our written permission.
9. User Content
If you submit reviews, comments, testimonials, or other content:
- You grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content for marketing or promotional purposes.
- You represent that the content does not violate any rights of third parties.
We reserve the right to remove content at our discretion.
10. Limitation of Liability
To the fullest extent permitted by law:
Pristine Clean Club and ChitoBrands LLC shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits
- Loss of data
- Business interruption
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Pristine Clean Club and ChitoBrands LLC from any claim arising from:
- Your misuse of the Site
- Violation of these Terms
- Violation of any law or third-party rights
12. Third-Party Services
Our Site may include links to third-party services or tools. We are not responsible for third-party content, privacy policies, or business practices.
Use of third-party services is at your own risk.
13. Privacy
Your use of the Site is also governed by our Privacy Policy.
We are committed to responsible data practices and transparency.
14. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
Any disputes shall be resolved in courts located in the United States.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
16. Changes to These Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised date.
Continued use of the Site after changes constitutes acceptance.
17. Contact Information
Pristine Clean Club
A brand of ChitoBrands LLC
Charlotte, North Carolina